This issue is when connecting to a Hyper-V session the virtual computer logs in and then automatically logs you out with a message that says:

“The connection was lost because another user connected to the virtual machine. Try to connect again. If the problem persists, contact your system administrator.”

There are two ways to fix the Hyper-V error

Fix 1

Add a password to the virtual machine. This will allow the virtualised computer to be connected to then you can type in the password for the user and it will not kick you off.

Fix 2

Turn off Enhanced Session Mode

To do this open the Hyper-V Manager and select settings in the right hand pane

hyperv settings

Then select Enhanced Session Mode Policy in the left hand pane and untick the box that says Allow enhanced session mode and hit OK button

allow enhanced connection


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As you might know with the release of Windows 10 Microsoft gave the ability to join your computer to Azure Active Directory to manage the devices from the cloud.

The main benefit to connecting your computer to Azure AD is that you get Single Sign On(SSO) to all of your Office 365 apps and as Office 365 uses Azure AD for to store all of its user information if you have Office 365 you have Azure AD.

To enroll your device into Azure AD follow these steps

Open the settings

Windows settings

From the settings app open the System settings

System settings azure ad

Select the about tab and click the Join Azure AD button

join azure ad domain

Type in your Azure AD Credentials and hit the sign in button

type in your azure ad credentials
Once you have finished joining AD on Azure then you will need to restart the computer and log in using the Azure AD credentials.
Now you are enrolled into your organisation.



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With Windows 10 there is a new internet browser called Edge, they have made Microsoft Edge the default browser and hidden Internet Explorer by default.

You can still access Internet Explorer by:

  1. Hit the start button
  2. Type “Internet Explorer”
  3. Open Internet Explorer
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Cannot “Disconnect from organization” when joined to Azure AD on Windows 10

This can happen when your computer is joined to Azure AD and you wish to leave your company or office 365 account.

For some reason when joining Azure AD it deletes the local administrator account and you will get the error when you click the “Disconnect from organization” button:

The account info didn’t work. Make sure you’re entering info for a local administrator account and try again.

To fix this issue you will need to create a new local administrator account to do that:

  • Right click on the start menu and select Computer Management
  • Select Local Users and Groups
  • Select Users
  • Right click in the pane and select add new
  • Give the user a name and password
  • Click the Create button

computer management

Now that is done you will be able to type in the local user account credentials in the section that you disjoin the computer from Azure AD.

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Display driver igfx stopped responding and has successfully recovered – Event 4101, Display

When this happens your screen will suddenly go black and then come back to normal and then you get a error message down the bottom of the screen saying:

Display driver stopped responding and has been recovered.

driver error

To make sure this is the correct event check the event viewer and look for the below event.

Display driver igfx stopped responding


Error Log Details:

Log Name: System
Source: Display
Date: 2/02/2016 9:55:54 PM
Event ID: 4101
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: zenbook.goe.local
Display driver igfx stopped responding and has successfully recovered.
Event Xml:
<Event xmlns=””>
<Provider Name=”Display” />
<EventID Qualifiers=”0″>4101</EventID>
<TimeCreated SystemTime=”2016-02-02T10:55:54.732456900Z” />
<Security />


How to fix Display driver igfx stopped responding error

To fix this issue open the device manager and expand the display drivers section
device manager driver

Right click on the display driver and select update driver software, this will now pop up with the driver updater.

Update driver

Once the installation is finished you will get the below message, then reboot your computer and it should be fixed.

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How to enable Developer Mode in Windows 10

With Windows 10 you no longer have to pay Microsoft for a Developer License to create and test your own apps.

You can actually just enable developer mode and then run your apps or you can even sideload other peoples apps that are not in the store.

To enable Developer Mode


  • Press the Windows-key, type Settings and load Settings.
  • Click on Update & Security
  • Select the For developers tab.
  • There you may either enable “sideload apps” or “developer mode” whichever suits your needs best


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How to open Internet Explorer in Windows 10


With the release of Windows 10 from Microsoft they have included the “Edge” browser as the default internet browser. If you still prefer to use Internet Explorer with Windows 10 you can.

You can either open Internet Explorer from the Edge browser by clicking the more options button in the top right hand corner or you can open it directly from the start menu by searching for the words Internet Explorer, this will bring up a search result and all you have to do is open it.

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How to add Internet Explorer back to Windows 10

Internet explorer is not the default browser in Windows 10. This does not mean that it is not included just that by default web pages will be opened by the Microsoft Edge browser.

Tadd internet explorer to windows 10o access internet explorer on windows 10 follow these steps:

  • Select the search bar next to the start menu
  • Type in “internet”
  • Internet Explorer will now show in the search results
  • Right click on Internet Explorer
  • Select Pin to Start
  • You will now have an internet explorer shortcut in your Windows 10 start menu


Internet explorer in the start menu on windows 10
An internet explorer shortcut will be visible in the start menu
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Enable rotation on Surface Pro with Windows 10

By default rotation will be disabled on Windows 10 devices, this is a bit strange if you are using a tablet device.

You can enable the screed to rotate in Windows 10 by following these steps:

Press the icon below to open the charms menu

open menu in windows 10

Press the Rotation lock button

enable rotation in windows 10


Now when you flip the Windows 10 tablet over you will be able to flip the screen on your surface pro or other Windows 10 tablet.

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Outlook 2013 won’t send emails after Windows 10 upgrade

This issue appears after doing the free Windows 10 upgrade.

When you try to send out emails from outlook you will get the following error message in the send receive dialog:

8x800ccc13 cannot connect to the network verify your network connection or modem

It appears that this only happens with POP mailboxes sending through SMTP protocol

To fix the “8x800ccc13 cannot connect to the network verify your network connection or modem” outlook error you will need to run the command

sfc /scannow

This will need to be done in an administrative command prompt. If you do not know how to do this follow the folling steps:

In the search box type cmd8x800ccc13 cannot connect to the network verify your network connection or modem

Right click on cmd and select run as administrator

Type in “sfc /scannow”

Hit enter




Once the scan runs test sending emails from outlook again. You will now be able to send emails again from outlook 2013.


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